Privacy Policy

Effective Date: 20/11/2024

At Royal Crystal Marquee, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details provided when you contact us or make a booking.
• Payment Information: Billing details and transaction data for processing payments securely.
• Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies: Small files stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support.
• To process bookings and payments securely.
• To personalize and improve your experience on our website.
• To send promotional emails, updates, or special offers (if you have opted in).
• To analyze website performance and enhance our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party vendors who assist us in delivering services, such as payment processors and event partners.
• Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and improve functionality.
• Analyze website traffic and visitor behavior.
  You can manage or disable cookies through your browser settings, though this may affect your user experience.

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: Request a copy of your data or update inaccurate information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at:

• Email:info@royalcrystal.pk
• Phone: +92 3312477779

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies when visiting them.

8. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Email: info@royalcrystal.pk
• Phone: +92 3312477779
• Address: BNU Road Near Adda Plot Bahria Town Lahore