Terms of Service

Effective Date: 20/11/2024

Welcome to Royal Crystal Marquee. By using our website and services, you agree to abide by the following terms and conditions. These Terms of Service govern your access to and use of our website, services, and facilities. Please read them carefully before making a booking or using our site.

1. Acceptance of Terms

By accessing our website or utilizing our services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please refrain from using our site or services.

2. Services Provided

Royal Crystal Marquee offers venue rental and event planning services, including customized décor and event arrangements. All services are subject to availability and specific terms outlined in your booking agreement.

3. Booking and Payment Terms

• Reservation Confirmation: Bookings are confirmed upon receipt of a deposit or full payment, as agreed.
• Payment Schedule: Payment terms, including deposit and balance amounts, will be specified in your agreement.
• Cancellation Policy: Cancellations must be made in writing. Refund eligibility will depend on the cancellation timeline and terms in your agreement.
• Event Modifications: Changes to your event must be communicated in advance and may incur additional charges.

4. Use of Venue

• Event Timings: The event must begin and conclude within the agreed time frame. Extensions are subject to availability and additional charges.
• Damage Policy: Any damage caused to the venue or its property during your event will be the responsibility of the client, and repair costs may apply.
• Prohibited Activities: Activities that violate local laws, harm property, or endanger guests are strictly prohibited.

5. Privacy and Data Usage

By using our website or providing personal information, you agree to our Privacy Policy. Your data will be used in compliance with this policy to deliver services and improve your experience.

6. Limitation of Liability

Royal Crystal is not liable for:

• Events beyond our control, including natural disasters or government restrictions.
• Losses incurred due to the actions of third-party vendors or service providers.
• Personal injuries or property damage resulting from guest actions or negligence.

7. Intellectual Property

All content on this website, including text, images, and graphics, is the property of Royal Crystal and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

8. Changes to Terms

Royal Crystal reserves the right to modify these Terms of Service at any time. Updated terms will be posted on our website, and continued use of our services indicates acceptance of the changes.

9. Governing Law

These Terms of Service are governed by the laws of Pakistan. Any disputes will be resolved under the jurisdiction of the local courts.

10. Contact Information

For questions or concerns about these Terms of Service, please contact us:

• Email: info@royalcrystal.pk
• Phone: +92 3312477779
• Address: BNU Road Near Adda Plot Bahria Town Lahore